Information We Collect
We may collect various types of information to enhance your experience at our hotel and casino. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, which may include your name, contact details, and device information when you create an account or interact with our services. Additionally, we may collect data related to your on-site service interactions and gameplay interactions to better understand your preferences and improve our offerings.
How We Use Your Information
Your information is used primarily to deliver hospitality services tailored to your needs. We utilize the data to ensure safety and fair play within our casino environment. Personalizing your experience is a priority, and we may use your preferences to recommend services or amenities that align with your interests. Furthermore, your information helps us support guest relations by allowing us to address inquiries and feedback effectively.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You may manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.
Data Protection
We take data protection seriously and implement appropriate security measures to safeguard your personal information. Access to your data is limited to authorized personnel who require it for their roles. We regularly review our security practices to ensure that your information remains protected against unauthorized access, loss, or misuse.
Third-Party Service Providers
We may engage limited third-party service providers to assist us in delivering our services, such as analytics and security. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than to assist us. We do not sell or rent your personal information to third parties for marketing purposes.
Your Rights
You have rights regarding your personal information. You may request access to the information we hold about you, and you can ask for corrections if any data is inaccurate. Additionally, you have the right to request the deletion of your data, subject to certain legal obligations. To exercise these rights, please contact us at [email protected].
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated terms.